- Member Since: September 20, 2021
A Quickbooks unexpected error 5 happens when the QuickBooks database service user is refused access to the file location. When this problem happens, the message "got unexpected error 5 in call to netsharegetinfo" displays. This error is caused by incorrect entries in the Windows registry or a system that is not correctly setup. Unexpected error 5 in QuickBooks is a problem that normally appears as a warning message.